Okulea feedback Okulea Feedback
Private Policy

Thank you for visiting Okulea, Pty Ltd atf The Travellers Connection Trust's (“Okulea”) Internet web site (“Site”) located at the URL Okulea.com.au. This Privacy Policy details certain policies implemented throughout Okulea governing Okulea’s use of personally identifiable information about users of our Site and users of our services on this Site (“Services”).

Information Collection

You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site and when you use our Services, we may invite you contact us with questions or comments or request information and complete a registration form or submit trip requests and/or trip plans.Due to the nature of some of these activities, we may collect personally identifiable information such as your name, e-mail address, physical address, telephone numbers, login ID, password and other contact information that you voluntarily transmit with your emails or other communications to us.

Information Use

We may use your personally identifiable information for the following purposes:

Registering you to use our Services;

  • Providing you with notices regarding goods or Services that you have purchased or may wish to purchase in the future;
  • Contacting you to deliver certain Services or information you have requested;
  • Providing you with targeted advertising;
  • Ensuring the technical functioning of our network;
  • Protecting your account from unauthorized access and verifying your authority to enter the Site;
  • Developing new services and improving the content and general administration of the Site and our Services; and
  • Improving the quality and design of the Site and Services to create new features, promotions, functionality, and Services by storing, tracking, and analyzing user preferences and trends In addition, when you send email or other communications to Okulea, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

If you opted to receive communications from Okulea such as promotional e-mails and newsletters when you registered to use the Site and the Services but subsequently wish to cease receiving communications, we encourage you to indicate your preference to unsubscribe or opt out from receiving such communications by updating your account in accordance with the Updating, Correcting and Deleting Personally Identifiable Information section below.

Travel Itinerary Requests and Travel Itinerary Plans

The Site is a business-to-consumer travel site that facilitates relationships between travel companies (“Travel Companies”) and potential consumers who want to purchase travel services (“Travelers”). A Traveler submits information to the Site about travel services that the Traveler is interested in purchasing (each, a “Trip Request”), to which a Travel Company can submit a proposal to such Traveler (“Trip Plan”). No Site users can see the content of a Trip Request, and only Travel Companies can see the masked username of the Traveler associated with such Trip Request.

Data Integrity

Okulea processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. To the extent necessary for such purposes, we review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our Services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Cookies

We may use small text files called cookies to improve overall Site experience. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies generally do not permit us to personally identify you.

Aggregate Information

The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.

Disclosure

We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our Services to you. For example, we may provide your personally identifiable information to a Travel Company in order to assist them to submit a Trip Plan in response to your Trip Request. We will also disclose your personally identifiable information (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority, (b) to enforce the Okulea Terms of Use agreement or to protect our rights or (c) to protect the safety of users of our Site and our Services. We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Okulea participates or to a purchaser or acquirer of all or substantially all of Okulea’s assets to which this Site relates.

Links to Third Party Sites

The Site may provide links to other Web sites or resources over which Okulea does not have control (“External Web Sites”). Such links do not constitute an endorsement by Okulea of those External Web Sites. You acknowledge that Okulea is providing these links to you only as a convenience, and further agree that Okulea is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

We may employ procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Okulea may use firewall protection, password protection, internal restrictions on who in Okulea has access to your personally identifiable information and other security measures to help prevent unauthorized access to your personally identifiable information.

Updating, Correcting and Deleting Personally Identifiable Information

Okulea provides you with the ability to review, correct and update your personally identifiable information that you provide to us by accessing and modifying this information on your profile page or by submitting a request to us by e-mail to: [email protected]

If you have any questions regarding this Privacy Policy please contact us at the email address set forth above.

Our computer systems are currently based in Australia, so your personal data will be processed by us in Australia. If you create a user account with the Site as a visitor from outside Australia, by using the Site you agree to this Privacy Policy and you consent to the transfer of all such information to Australia, which may not offer an equivalent level of protection of that required in the European Union or certain other countries, and to the processing of that information as described in this Privacy Policy.

Changes To The Privacy Policy

We reserve the right to change how we handle the information we collect and process through the Okulea at any time. We will update this Privacy Policy to reflect any material changes and such changes will take effect immediately once posted. We will notify you of these changes here or by means of a notice on our home page. We encourage you to review this Privacy Policy whenever you visit the Okulea or use any of our services to make sure that you understand how your information will be used.

This Privacy Policy is effective as of: October 2, 2011

This Privacy Policy was last updated on Novevmber 1st 2011.